American Hartford Gold is a Los Angeles-based precious metals dealer specializing in Gold and Silver IRAs. With an A+ BBB rating and 5-star customer reviews, they offer gold, silver, platinum, and palladium for both cash accounts and self-directed IRAs. Minimum investment is $10,000 for IRA accounts.
American Hartford Gold: A 2026 Investor Review
American Hartford Gold (AHG) stands out as a prominent player in the precious metals IRA market, catering to investors who want to diversify their retirement portfolios with gold and silver. Founded in 2015 by CEO Sanford Mann, this Los Angeles-based company has grown rapidly into one of the largest gold retailers in the United States.
It primarily serves individuals looking to roll over existing retirement accounts like 401(k)s or IRAs into self-directed precious metals accounts. As economic uncertainties linger in 2026, with inflation concerns and market volatility, many retirees and high-net-worth individuals turn to firms like this one for asset protection.
But does it deliver on its promises? This review draws from multiple sources to assess its operations, strengths, and potential drawbacks.

Final Comparison and Verdict
Pros at a Glance
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Customer Service: Dedicated executives and personalized advice.
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Liquidity: No-fee buyback commitment.
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High-Volume Perks: Fee waivers for accounts over $50,000.
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Wide Catalog: Selection of IRS-approved gold, silver, platinum, and palladium.
Cons at a Glance
- Entry Barriers: $10,000 minimum excludes beginners with modest savings.
- Pricing: Lack of online pricing forces phone interactions that some find pushy.
- Limited Scope: No overseas storage and physical assets pay no dividends/interest.
Compared to peers:
Goldco emphasizes education with free kits.
Rosland Capital offers lower entry points and online transparent fees.
Augusta Precious Metals provides more upfront detail.
The Verdict: American Hartford Gold offers a reliable path for diversifying retirement savings. It is a worthwhile option for those with at least $10,000 who prioritize tangibility and professional support. However, the lack of digital transparency might steer beginners elsewhere.
American Hartford Gold - Industry leader for large account balances with A+ BBB rating. Learn more about American Hartford Gold
- A+ rating with Better Business Bureau
- 5-star customer rating on Trustpilot and Google
- Buyback commitment with no liquidation fees
- Rollovers from 401(k), IRA, TSP, and more
- Free consultations and 100% satisfaction guarantee
- Inc. 5000 honoree - America's Fastest-Growing Companies
Company Philosophy and Leadership
The company positions itself as a family-owned business focused on transparency and customer education. Scott Gerlis, its president, brings experience from the financial sector, emphasizing personalized service. Over the past decade, American Hartford Gold has built a reputation through endorsements from figures like Bill O'Reilly and Rick Harrison, which help attract conservative investors wary of traditional stock markets.
Yet, as with any investment firm, legitimacy hinges on regulatory compliance, customer feedback, and operational practices. It operates under strict IRS guidelines for precious metals IRAs, using approved custodians like Equity Trust Company and depositories such as Brinks Global Services or Delaware Depository.
Legitimacy and Industry Standing
Investors often ask whether American Hartford Gold is a safe bet in an industry sometimes plagued by scams. From what I've gathered through reviews and public records, it appears legitimate, free of major lawsuits or scandals. Still, recent social media chatter raises questions about isolated experiences, which I'll explore later. For now, let's break down what the company offers and how it stacks up.
The Track Record
Sanford Mann launched American Hartford Gold amid a surge in interest for alternative investments following the 2008 financial crisis. By 2015, the firm had established itself in California, capitalizing on rising gold prices and retirement planning trends. Today, in 2026, it employs a team of specialists who guide clients through the complexities of precious metals investing.
The company's growth earned it a spot on the Inc. 5000 list as the top gold company, a nod to its rapid expansion. Legitimacy is a core concern in this sector, where fly-by-night operations can vanish with clients' funds.
Ratings and Certifications
Better Business Bureau (BBB): Holds an A+ rating, indicating strong adherence to ethical standards. It's accredited by the BBB, meeting criteria for transparency, responsiveness, and honest advertising.
Trustpilot: Maintains a five-star rating based on thousands of reviews.
Consumer Affairs: Echoes similar praise.
These ratings suggest a track record of reliability, though they're not infallible—ratings can fluctuate with new feedback. The firm complies with IRS regulations for self-directed IRAs, ensuring that precious metals are stored in secure, insured facilities. It doesn't manufacture the metals itself but sources them from reputable mints like the Royal Canadian Mint or the Perth Mint.
Reviewer's Note: Endorsements from celebrities add visibility, but they don't substitute for due diligence. In my research, I found no evidence of regulatory actions from bodies like the SEC. However, the precious metals industry isn't as heavily regulated as traditional brokerage firms, so investors must verify details independently.
Products, Services, and The Rollover Process
American Hartford Gold specializes in gold and silver IRAs, allowing investors to roll over retirement funds into physical assets. The process starts with a free consultation, where account executives explain options.
Account Eligibility
Clients can transfer from a wide range of accounts including:
Traditional IRAs and Roth IRAs.
401(k)s and 403(b)s.
Thrift Savings Plans (TSPs).
Transfers typically take three to five business days, and the company handles paperwork via electronic signatures for efficiency.
The Physical Asset Catalog
Beyond IRAs, AHG offers cash accounts for direct purchases of coins and bars. Popular products include:
| Gold | American Eagle gold coins. |
| Silver | Canadian Maple Leaf silver coins and various bars from mints like Sunshine Minting. |
| Diversification | Platinum and palladium options expand choices. |
The firm provides educational resources, such as guides on market trends and live price charts, to help novices understand precious metals as an inflation hedge.
Storage and Security
Storage is mandated by IRS rules for IRA-held metals. AHG partners with depositories that offer segregated storage, keeping clients' assets separate from others. They sometimes waive storage fees for the first few years on larger rollovers, which can save thousands. For non-IRA purchases, free shipping to your door is available, though experts recommend professional storage for security.
Detailed Fee Structure and Costs
Costs can make or break an investment in precious metals, where margins are tight.Setup/Application
| Fee Type | Amount | Notes |
|---|---|---|
| IRA Minimum | $10,000 | Higher than some rivals (e.g., Rosland Capital at $2,500). |
| Cash Minimum | $5,000 | |
| Custodian Charge | $75 to $125 | Annual fee depending on account size. |
| Storage Fee | $100 (Flat) | |
| Setup/Application | $230 | Can be waived for deposits over $50,000. |
The company promotes full fee disclosure before purchases, yet prices for individual metals aren't listed online. You need to call for real-time quotes, which fluctuate with market rates. Compared to industry averages, these fees are reasonable, though the lack of an online list frustrates those preferring self-service.
Customer Experience: The Good and The Bad
Feedback from clients paints a mostly positive picture. On Trustpilot, reviewers commend the knowledgeable staff and smooth rollover processes. Consumer Affairs highlights the educational support, with clients appreciating explanations of market volatility. Business Insider rated it 4.33 out of 5, praising security but docking points for the phone-heavy model.
The Buyback Commitment
One aspect that bolsters AHG's credibility is the buyback program. Clients can sell back their metals without liquidation fees, a feature not all competitors offer. This provides critical liquidity.
Addressing Recent Criticism
Recent posts on platforms like X (formerly Twitter) include warnings.
One investor claimed acquaintances lost half their investment value, attributing it to high fees or market timing.
Another thread compared AHG to Goldco, suggesting Goldco offers better transparency.
Social media complaints about "stolen" investments often stem from misunderstandings of fees or market dips, not fraud.
Overall, the volume of positive reviews outweighs negatives. The company's responsiveness to complaints—often resolving them within days—contributes to its high BBB rating.
